For active water, call now. The dispatch line, (949) 670-0939, is open 24 hours a day, 7 days a week, including holidays. Same-day response is offered when crews are available. Describe where the water is, where it came from and whether you have shut it off.
There is no form on this site. Calling is faster, and dispatch can give safety steps while a crew is arranged. If you prefer email for a non-emergency question, write to the address below.
Contact Details
| Item | Details |
|---|---|
| Phone, 24/7 | (949) 670-0939 |
| [email protected] | |
| Address | 34085 Pacific Coast Hwy, Dana Point, CA 92629 |
| Hours | Open 24 hours, 7 days a week |
| Service area | Dana Point, Laguna Niguel, San Juan Capistrano, San Clemente, Laguna Beach, Mission Viejo |
What to Have Ready When You Call
- The address and the nearest cross street.
- Where the water is and where it came from.
- Whether you have shut off the water and power.
- Whether any water looks dirty, smells like sewage or came from outside.
- Your insurer's name, if you have started a claim.
Before You Call: Safety First
Stop the source if you can do so safely. Stay out of standing water near outlets or panels. Keep children and pets out of the affected area. If the ceiling is bulging, stay out of the room. If you smell gas or see sparks, leave and call 911. Dispatch will talk you through the rest.
Recorded Calls
Calls to the dispatch line may be recorded for quality and training. By continuing the call you agree to this. See our privacy policy for how information is handled.
Find Us
Dispatch is based on Pacific Coast Highway in Dana Point. Crews travel to your home, so you do not need to visit the address. The map below shows the location, and the areas page shows the towns we serve.